Europe’s #1 integrated full-service pooler of pallets and boxes.

Privacy and Cookie Statement

General introduction :

We take the protection of your personal data very seriously and want you to be safe when visiting our website. Our data protection practice follows in particular the requirements of the EU data protection basic regulation, the Federal Data Protection Act (BDSG-neu) and the Telemedia Act (TMG). At this point we would like to inform you about the type, scope and purpose of processing your personal data. We would like to point out in advance that this data protection declaration only refers to our websites and does not apply to third-party websites to which we refer in the form of links.

Object of protection :

The subject of protection is personal data. This is all information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes above all information that allows conclusions to be drawn about your identity (e.g. information such as name, postal address, e-mail address and telephone number).

Technical requirements :

To enable you to establish a connection to our website, your browser transmits certain data to the web server of our website. This is a technical necessity so that the information you call up can be provided by the website. To make this possible, your IP address, the date and time of your request and the type of your operating system are stored and used for a maximum of 30 days. We reserve the right to store this data for a limited period of time in order to protect our legitimate interests and, in the event of unauthorised access or an attempt to deliberately harm us in this way, to initiate a derivation to personal data (Art. 6 para. 1 f DSGVO). The data will only be stored or forwarded by us for these and no other purposes without informing you in advance and asking for your permission.

Cookies :

Cookies are small text files that are stored on your computer or mobile device via your browser, e.g. to recognize whether you visit websites repeatedly from the same device or browser. In general, we use cookies to analyse the interest in our website and to improve the user-friendliness of our website. In principle, however, you can also access our website without cookies.

Cookies can usually be disabled or removed using tools available in most commercial browsers. The settings must be specified and individually adjusted for each browser you use. The different browsers offer different functions and options for this purpose.

In order to be able to use our website fully and conveniently, you should accept those cookies that enable the use of certain functions or make the use more convenient. For what purpose the cookies we use are used and for how long they are stored, you can see under the following overview :

Cookie list :

Name Provider Function Validity
JSESSID paki.eu Assigns your browser an anonymous ID (session ID) for the duration of your visit in order to bundle several related requests to the server and assign them to a session. Until the end of the session
ARRAffinity paki.eu These cookies are set during the operation of websites when the websites are hosted by Microsoft AZURE. Until the end of the session

The text on our cookie banner informs you about the use of these cookies when you visit our website and you accept them by continuing to use them, or by clicking on the "Agree" button.

Cookie types :

In order to explain the most common types of cookies in more detail, we have explained them below for your understanding :

Session cookies :

Session cookies allow users and the changes they make within a website to be recognized. They allow the website to track their movements across individual pages so that information that has already been entered/saved does not need to be entered/saved again. An example of this is shopping baskets in webshops. The session cookie stores the selected products in the shopping cart, so that it contains the correct items when you pay at the checkout. Session cookies are deleted when you log out or lose their validity once the session has automatically expired.

Permanent or protocol cookies :

A permanent or protocol cookie stores user information and settings on the user's computer for the period of time specified in the expiry date. This leads to a faster and more comfortable access, because you do not have to change language settings again or enter login data again. The cookie is automatically deleted at the end of the storage period.

Third party cookies :

Third-party cookies generally have no influence on the use of the site, as they do not originate from the website operator. They are used, for example, to collect information for advertising, custom content and web statistics and to pass this information on to the respective third party provider.

Tracking cookies :

Tracking cookies are special text files which open up the possibility of collecting data on the behaviour of the Internet user. This is intended to gather information about the user's main areas of interest, for example, in order to be able to launch tailor-made advertising offers. Tracking cookies are therefore not only set during registration, but automatically when the website is visited.

The aforementioned exemplary presentation of the most common forms of cookies is intended to give you a global overview of this form of collection. These explanations make no claim to completeness. As a result of technical IT developments, it can be assumed that other types of cookies will develop over time. Please inform yourself about current changes at regular intervals before using our website in our data protection declaration.

Registration :

On our website there is a registration form that can be used for electronic registration for our portal. To ensure a secure transmission of your data, we guarantee an encrypted connection during transmission. By clicking the "Register" button, you agree to the transmission of the data entered in the input mask to us. We store the information you provide in order to create a user account for you. In this way, we can offer you the service you expect from us and protect us against unauthorised access to our portal (Art. 6 Para. 1 f DSGVO).

Login-Portal :

We use a login portal to delimit a protected area that is only accessible to registered users. You will receive the login data for your registration by successfully registering on our website. As long as you are registered, you can access the content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data entered during registration at any time. During your login process, your registration and the transmission of your personal data is secured by encryption. The same applies to the period of your visit to the protected area.

Use of our contact form :

On our website there is a contact form, which can be used by users to contact us electronically. In order to ensure a secure transmission of your data, we guarantee an encrypted connection during transmission. By clicking the "Send" button, you consent to the transmission of the data entered in the input mask to us. We store the information you provide in order to be able to answer your inquiry in the best possible way. On the one hand, this enables us to offer you the service you expect from us and, on the other hand, it gives us the opportunity to improve ourselves continuously (Art. 6 Para. 1 f DSGVO).

Further general information :

Changes to this privacy policy

We check the data protection declaration at regular intervals for conformity with legal provisions, jurisdiction, the statements of the supervisory authorities as well as for alignment with emerging trends and the development of technical standards. In this respect, we reserve the right to make changes to the data protection declaration in order to adapt it to new legal provisions on data protection and other changes in the factual or legal situation. Therefore, please always inform yourself at the beginning of the use of our website about the data protection declaration valid at that time.

Who is responsible for data processing? (Art. 13 para. 1 a, b DSGV0)

PRIVACY_RESPONSIBLE_TEXT
You can reach our data protection coordinator at the following address :
PAKI Logistics GmbH
To the Data Protection Coordinator
Thüngenfeld 1
58256 Ennepetal
E-mail address : [email protected]
phone number : +49 (0) 2333/975395-000

Who receives your personal data? (Art. 13 para. 1 e, f DSGVO)

We treat your personal data confidentially and do not pass them on to third parties, unless you have given your consent or the provision is based on a legal or contractual obligation. In isolated cases we commission processors to process your personal data. This is done in accordance with Art. 28 DSGVO and on the basis of a contract data processing agreement.

How long is the data stored? (Art. 13 para. 2 a DSGVO)

The legislator has enacted a wide range of retention obligations and periods.
In principle, we only store your data for as long as is legally required.
After these periods have expired, the corresponding data is routinely deleted if it is no longer required to fulfil the contract. Data that we process on the basis of your consent will be stored until revoked or as long as the data is required. Data that we process on the basis of a legitimate interest will be stored as long as the legitimate interest exists.

Commercial or financial data of a completed financial year will be deleted after a further ten years in accordance with legal regulations, unless longer retention periods are prescribed or are necessary for justified reasons. If data is not subject to specific retention periods, it is deleted when the purposes for which it was processed cease to apply.

For what purposes and on what legal basis do we process your personal data? (Art. 13 para. 1 c, d DSGVO)

We have already explained the purposes and legal basis of data processing. In addition, the following applies in general: If necessary, we process your data to protect the legitimate interests of ourselves or third parties in accordance with Art. 6 Para. 1f DSGVO, for example, to assert legal claims and defend ourselves in legal disputes or to guarantee IT operations and security.
In so far as we have a legitimate interest or have received written consent from you to process your personal data, we process your data for the purposes of external communication and marketing on the basis of Art. 6 Para. 1 a or f DSGVO. You have the right to revoke your consent at any time.
For the fulfilment of legal requirements, we may or must, if necessary, process your data and pass it on to third parties (in accordance with Art. 6 Para. 1c).
We will not use your data in any way for automated decision making or profiling.

What are your rights and obligations? (Art. 13 para. 2 b, c, d, e DSGVO)

Every user has the following rights :

  • According to art. 15 DSGVO

    you have the right to information. This means that you can ask us to confirm whether personal data concerning you is being processed by us.
  • According to art. 16 DSGVO

    you have the right of rectification. This means that you can ask us to correct incorrect personal data concerning you
  • According to art. 17 DSGVO

    you have the right of deletion ("right to be forgotten"). This means that you can demand from us that personal data concerning you be deleted immediately - unless we cannot delete your data because, for example, we have to comply with statutory storage obligations.
  • According to art. 18 DSGVO

    DSGVO you have the right to restrict the processing. This means that we are practically no longer allowed to process your personal data - apart from storing them.
  • According to art. 19 DSGVO

    you have the right to data transferability. This means that you have the right to receive the personal data concerning you that you have provided us with in a structured, common, machine-readable format and to transfer this data to another responsible party.
  • According to Art. 7 para. 3 DSGVO

    you have the right to revoke a given consent at any time for the future.
  • According to art. 13 DSGVO

    you have a right of appeal to the relevant supervisory authority.

If you wish to exercise your rights, please contact the data protection officer in writing (by post or e-mail) (contact details see above).

Information about your right of objection according to Art. 21 of the Basic Data Protection Regulation (DSGVO)
You have the right to revoke at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 paragraph 1 letter f of the DPA (data processing based on a balancing of interests); this also applies to any profiling within the meaning of Article 4 No. 4 DPA based on this provision. If you lodge an objection, we will no longer process your personal data unless we can prove compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims. The objection can be made without formality and should be addressed to our data protection officer if possible (contact details see above).

Competent supervisory authority

State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
Home address : Kavalleriestr. 2 – 4, 40312 Düsseldorf
Postal address : PRIVACY_SUPERVISOR_POSTBOX 20 04 44, 40102 Düsseldorf
phone number : +49 (0) 211/38424-0
E-mail address : [email protected]

We are PAKi Logistics, part of the Faber Group. We are an open pool service provider for the management, delivery and exchange of standardised load carriers in Europe.